Question

Write the main features of the consumer protection Act 1986 AD.

Answer 1

The Consumer Protection Act, 1986 gives the right of protection to the consumers in respect of the goods sold in the market. The Purview of this Act includes all goods services and persons whether in the Private Sector or in the Public Sector. Under this, the consumer has got the right to get information about the quality, result, capacity, purity standard and price of the product or service. The consumer has the right to test the goods or services which he is getting, whether it is dangerous or not. He could save himself from them.

The rights and duties of consumers have been defined by this act. The act has established a three tier Judicial system-national, state level and district forums for redressal of consumer complaints. If the consumer is not satisfied with this, it can be appealed to the supreme court.